Only 36% of employees strongly agree that they have the materials and equipment they need to do their work right.
Many organizations still struggle with effectively using technology to engage their workforce and enhance the employee life cycle.
Teams are often left without the tools needed to discuss results and take action to create a better working environment, and individual employees may not feel a sense of ownership over their own engagement. Traditional surveys tend to be too lengthy. Their results can be hard to interpret, leading to a lack of meaningful follow-through.
Key Barriers to Effective Engagement Technology
- Lack of actionable insights: Leaders struggle to translate employee survey results into clear action plans, leaving local teams unable to take the necessary steps to address issues and improve engagement.
- Low ownership of engagement: Without personalized data, employees feel disconnected from their own engagement scores, making it difficult for them to take ownership of their experience and development.
- Survey fatigue: Lengthy, cumbersome surveys lead to disengagement, with employees feeling overwhelmed by the process and unclear on how their feedback will lead to meaningful change.
How Leaders Should Respond
By implementing technology that provides personalized insights, predicts engagement trends and enables real-time feedback, leaders can create a more responsive and empowered culture.
Leaders can use technology to boost engagement by:
- Implementing personalized feedback platforms: AI-driven analytics and employee engagement software like Gallup Access help leaders provide real-time, personalized feedback that is tailored to each employee's needs. This allows for more targeted interventions and ongoing improvements.
- Enabling actionable insights and local ownership: Use technology to allow local teams to discuss results, create action plans and follow up on progress. Technology can help leaders better understand engagement drivers and track action items to keep their teams on track.
- Shortening and simplifying surveys: Leaders need to move away from lengthy, one-time surveys that overwhelm employees. Instead, they should use shorter, more frequent surveys that offer easy-to-interpret results and focus on key engagement drivers. Frequent check-ins via tech platforms can keep the feedback loop alive and ongoing, ensuring that engagement isn't just a one-time initiative.
By incorporating these tech solutions into the employee experience, leaders can build a more engaging and responsive environment that empowers employees to take ownership of their engagement. The use of technology doesn't just simplify survey data collection -- it ensures that feedback drives action, improves engagement and contributes to the organization's overall success.
The future of employee engagement is digital, and the right tools will help you turn insights into impact.
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This content first appeared in our "10 Lessons to Improve Employee Engagement" microlearning email series.
