AI Adoption
Artificial intelligence has the potential to radically improve your people's productivity and increase organizational efficiency. When used effectively, AI technologies can save time, increase revenue, cut costs and free up resources to focus on what humans do best.
Gallup's AI Readiness and Adoption solution helps organizational leaders accelerate AI adoption by providing the data and consulting needed to lead successful AI-related corporate change initiatives.
Your People Aren't Ready for the AI Revolution
Many organizations are investing in AI technology to improve business performance, but AI can only transform your business if your people use it. Having an understanding of how to adopt AI starts by knowing where you stand. Do you know what percentage of your employees use AI? Do you know what barriers prevent them from using it? Gallup finds 7 in 10 U.S. employees never use AI. Only 1 in 10 U.S. employees use it at least weekly.
Task automation, generative AI and predictive AI all have great potential.
- Task automation can cut costs and boost worker productivity.
- Generative AI can lead to innovative ideas.
- Predictive AI can improve customer experiences.
To realize these benefits, organizations need employees and teams to experiment with AI. This requires a culture change across the organization. Traditional change management approaches that attempt to minimize disruption won't work.
7 in 10 U.S. employees never use AI at all.
1 in 10 U.S. employees use AI weekly.
Whether using AI in information technology, finance, sales, or trying to increase adoption in human resources, marketing, legal or any business function, new AI tools require a comprehensive strategy. An AI business strategy must include everything from skills and training to talent and hiring to safety and ethics.
That's why leaders need a different approach to leading change that works with human behavior at scale. Winning the AI race means accelerating adoption by leading the people side of technology advancement, not just the processes.
A People-First Approach to AI Adoption
As a globally trusted leader in human behavior and culture change, Gallup takes a unique approach to organizational transformation.
Our expertise in survey design and analysis helps you determine your organization's position on the change curve and what benchmarks to use.
We also take an approach that focuses on the needs of followers, incorporating strengths and engagement science to motivate employees from within.
Our decades of experience helping organizations transform their workplace cultures show that corporate change only lasts when leaders inspire change rather than just manage it.
Change Management
focuses on incremental changes in processes and procedures, emphasizing hierarchical relationships, specifically, a top-down communication approach.
Change Leadership
creates productive disruption by introducing opportunities through a shared vision and team engagement.
In other words, change leadership requires a people-first approach that balances the needs of followers with clear expectations and meaningful coaching.
When leaders inspire both people and processes, the result is authentic and lasting organizational change.
Accelerate Your AI Transformation
AI adoption requires two things: Shared ownership across the business and employees who feel prepared and comfortable with experimentation. Effective security measures and clear guidelines are also essential.
33% of U.S. workers say their organization has begun integrating new AI technology or tools to improve business practices.
15% of U.S. workers strongly agree that their organization has communicated a clear plan or strategy for integrating AI technology or tools into current business practices.
Our AI adoption framework will help you:
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Establish a baseline of current AI readiness in your department or organization.
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Align employees with change leadership by focusing on training needs and strategy development.
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Drive AI adoption through manager enablement and planning specific to the needs of followers.
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Sustain momentum by identifying barriers to adoption and inspiring your people to actively support adoption.
Prepare your people for the AI workplace.
Contact us to learn how we can partner with you to create an AI strategy for business.