State of the Global Workplace

Understanding Employees, Informing Leaders

Engagement Recedes for the First Time in Four Years

Global employee engagement declined to 21% in 2024, with managers experiencing the largest drop. This marks only the second decline in engagement in the past 12 years — a worrying sign for organizations already struggling with productivity.

Global employee life evaluations declined for a second consecutive year, with managers experiencing the largest drop as well.

Gallup--State of the Global Workplace: Understanding Employees, Informing Leaders 2025 Report cover

The global workplace is at a turning point. Download the report to see the full data on employees and what actions leaders can take to invigorate workplaces.

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We should have [a] team of six people. There's only two of us. I think that is very stressful.

Andile V. | Field Operating Manager

South Africa

Monotonous. I work, get paid and that's it. No aspirations here.

Pablo | Foreign Trade Manager

Argentina

The company is very supportive of work-life balance. There isn't much overtime, and we don't work on weekends, which allows me to dedicate my personal time to self-development.

Yookyung L. | Social Researcher

South Korea

Explore Key Findings

What we know about the world's employees.

21% Employee engagement declined in 2024.

-3 Manager engagement dropped three points.

33% of employees are thriving overall.

$9.6 trillion could be added to the global economy.

01. Employee Engagement

Disengagement cost the world economy $438 billion in 2024.

Global employee engagement fell two points to 21% last year, with lost productivity costing the global economy $438 billion.

Engaged employees produce better business outcomes than disengaged employees — and engaged teams have a measurable impact on organizational performance.

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02. Manager Engagement

27% of managers globally are engaged at work.

Manager engagement fell from 30% to 27% in 2024. Young managers and female managers experienced the largest declines.

If managers are disengaged, their teams are too. Seventy percent of team engagement is attributable to the manager. It's time to rethink the role of manager.

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I notice that I'm physically tired, but I can't sleep and can't switch off.

Anneliese A. | Revenue Operations Senior Manager

Germany

I try to stay positive for my customers, but inside I was feeling negative. I was tired and that's every day. When I leave work, all I can do is come home and lay down because I'm always working 9 or 10 hours straight with no break.

Melissa T. | Restaurant Manager

United States

I feel stressed and tense, I have difficulty concentrating and I forget some tasks.

Abu M. | Marketing Manager

Saudi Arabia

03. Employee Wellbeing

33% of the world's employees say they are thriving in their lives overall.

Employee wellbeing has been declining since its peak at 35% in 2022. Older managers and female managers experienced the biggest decreases in the past year.

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04. Productivity Opportunity

$9.6 trillion in productivity would be added to the economy if the global workforce was fully engaged.

That would represent a 9% increase in global GDP.

But if leaders seize the moment, a productivity opportunity awaits. In fact, some organizations are already enjoying the benefits of a highly engaged workforce.

Manager engagement is the key to reversing declining productivity, improving employee wellbeing and unlocking trillions in economic potential.

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Workplace

Global Engagement Falls for the Second Time Since 2009

Global engagement fell in 2024, as did employee thriving. Managers experienced the sharpest engagement decline — a blow to global productivity.

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