In 2019, we asked leaders to focus on the one thing that could get them the biggest return on their efforts: the manager. Managers influence your company's daily culture and the employee experience more than any other factor.
Gallup released a book on the topic this year, It's the Manager, that quickly became a Wall Street Journal bestseller. The book reveals 52 of our greatest insights to help organizations achieve organic growth through one primary avenue -- hiring and developing the world's best managers.
Read the top 10 articles below to learn how managers affect every aspect of your organization's growth. And stay tuned for more content about manager development in 2020.
Here's what we learned from Gallup's top 10 articles of 2019:
1. Few managers give feedback that is helpful to employees. Only 26% of employees strongly agree that the feedback they receive helps them do better work.
Read Feedback Is Not Enough to learn what employees really need.
2. Employees who trust their leadership are twice as likely to say they will be with their company one year from now. So, how can a leader build trust with every employee?
Read Why Some Leaders Have Their Employees' Trust, and Some Don't.
Learn more of Gallup's advice for workplace leaders in our bestselling book, It's the Manager.
3. For organizations that want to radically transform their employee experience, the first question you need to ask is this -- what does your manager experience look like?
Read How the Manager Experience Shapes the Employee Experience.
4. The cost of turnover is high. And most leaders think it's inevitable. But 52% of employees who choose to leave their job say their manager or organization could have done something to prevent it.
Read This Fixable Problem Costs U.S. Businesses $1 Trillion.
Download our perspective paper on how to build an exit program that improves retention.
5. Many leaders turn their gaze to HR when they notice that their people aren't productive or when good employees quit -- but HR leaders are not always set up for success.
Read What HR Needs to Succeed (But Most Don't Have Yet).
6. Creating an engaging workplace can be daunting for leaders. Use these 3 straightforward behaviors to set the right tone for your entire company.
Read 3 Daily Actions That Set the Tone for Workplace Culture.
7. "Managers report more stress and burnout, worse work-life balance, and worse physical wellbeing than the individual contributors on the teams they lead."
Read Take Charge of Work Stress Starting With Your Managers.
Learn what 50,000 managers had to say about the top challenges and perks of being a manager.
8. Despite challenges and barriers, engaged employees don't let problems become an excuse. Want more employees like this?
Read What Engaged Employees Do Differently.
Download our perspective paper about maximizing employee potential.
9. Work-life balance matters to employees -- but not every job can have flexible hours. The good news? There's something that helps employees achieve work-life balance more than flexible work arrangements.
Read Do Your Managers Know How to Improve Work-Life Balance?
10. "One simple, important question to pose to your organization is this: Who gets ahead around here?"
Read More Harm Than Good: The Truth About Performance Reviews.
Looking for more?
- Get all of our perspective papers on important workplace topics.
- Subscribe to the Gallup at Work newsletter to join over 1 million people who are the first to receive our insights.
- Purchase your copy of the Wall Street Journal bestseller, It's the Manager.
