Brand Ambassadors
Explore Gallup's research.
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When employees believe in what their company stands for, they deliver experiences that customers, investors, and society can depend on and trust.
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We asked over 9,000 people to tell us about their work culture in three words. Engaged and disengaged employees had very different things to say.
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Every action of a leader determines the path for their brand. Learn how they can either "stain" the brand or strengthen it.
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Create a business continuity strategy that strengthens the bond between your brand and customers and protects you from the crisis aftereffects.
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A conversation about employee development set a course for Southwest Airlines to become the world's first strengths-based airline.
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Your GMs have a huge impact on your customer experience, but they are underused in gaining a competitive edge in a rapidly-changing industry.
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Initiatives aimed at financial wellbeing likely won't succeed without banks knowing what wellbeing means to their customers.
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B2B leaders need authentic agility and a customer-centric workplace culture to survive disruption and beat the competition.
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Learn how to connect with purpose-driven millennials by creating a corporate social responsibility platform that aligns with what they care about.
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Discover how to grow your restaurant business through third-party delivery services and what people want from 3PDs -- before your competitors do.
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Learn how to address the emotional backlash that follows a great employee quitting and still send people off with a positive image of your company.
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Learn the most important things to do to retain a good relationship with employees who leave your organization.
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Learn how to prevent your best people from leaving and how to turn them into brand ambassadors if they choose to go.
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See how the values of a service company can help employees engage customers -- instead of relying only on a prescribed protocol.
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Learn how to keep your stars and attract others by designing the employee experience as carefully as you do the customer experience.
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Discover six recent, inconvenient insights from Gallup's workplace research that your organization's leadership needs to know about.
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Learn how restaurant leaders can achieve growth in today's competitive food service industry.
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Learn why it's so important for restaurants to deliver a consistent, engaging experience at every location, on every channel.
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71% of millennials are either not engaged or actively disengaged at work
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Gain an edge in the competitive restaurant industry by engaging your restaurant employees -- they'll tell the world to dine at your establishment.