Thank you for downloading the State of Pet Care Study: Pet Parents' Assessment of American Veterinary Care report.
PetSmart Charities
PetSmart Charities and Gallup partner to better understand the veterinary habits of pet parents, and the barriers they face to accessing care.
State of Pet Care Study: Pet Parents' Assessment of American Veterinary Care
In PetSmart Charities and Gallup's first study, nearly 2,500 U.S. dog and cat parents were surveyed on topics related to their experiences with veterinary care, including how often they visit the vet, where they seek pet health information and why they have ever declined recommended care.
The research reveals many pet parents forgo vet appointments or decline recommended care during visits — often due to financial considerations.
The consequences of skipping pet care can be severe, and many pet parents are interested in non-traditional care or low-cost, pay-over-time options.
Download the full report to learn more about the barriers pet parents face, and solutions that could improve their access to veterinary care.
State of Pet Care Study: Pet Parents' Assessment of American Veterinary Care
In PetSmart Charities and Gallup's first study, nearly 2,500 U.S. dog and cat parents were surveyed on topics related to their experiences with veterinary care, including how often they visit the vet, where they seek pet health information and why they have ever declined recommended care.
The research reveals many pet parents forgo vet appointments or decline recommended care during visits — often due to financial considerations.
The consequences of skipping pet care can be severe, and many pet parents are interested in non-traditional care or low-cost, pay-over-time options.
Download the full report to learn more about the barriers pet parents face, and solutions that could improve their access to veterinary care.
52% of pet parents have either skipped necessary veterinary care in the past year or declined recommended treatment at some point in the past.
71% of pet parents who skipped care said they couldn't afford it or didn't think it was worth the cost.
65% of pet parents say that if their pet required life-saving treatment, the amount they could pay for that treatment would be $1,000 or less.
Additional Insights
52% of U.S. Pet Owners Skipped or Declined Veterinary Care
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